Privacy policy

Privacy Policy

Last Updated: January 2026

At Khaas, we are committed to protecting the privacy and security of our global community. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our site, use our services, or interact with our paid advertisements and marketing campaigns.

1. Information We Collect

When you interact with Khaas, we collect the following types of information:

  • Contact Information: Name, email address, phone number, and shipping/billing addresses.

  • Order Information: Details about the products you purchase and your payment method (processed securely via third-party encrypted providers).

  • Device & Usage Data: Information about how you access our site, including IP address, browser type, and navigation patterns.

  • Marketing Data: Information collected via industry-standard tracking pixels and cookies when you interact with our seasonal advertisements or social media content.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and ship your orders for our handcrafted Moroccan Thobes.

  • Process payments and prevent fraudulent transactions.

  • Communicate regarding order updates and seasonal collections.

  • Personalized Marketing: We use data from our advertising partners to show you relevant products, provide "Abandoned Cart" reminders, and offer exclusive Ramadan and Eid promotions.

3. Sharing Your Information

Khaas does not sell your personal data. We only share information with essential partners to provide our services:

  • Service Providers: Logistics partners, delivery couriers, and secure payment processors.

  • Advertising Partners: We work with digital advertising platforms to deliver targeted content. These platforms use cookies to measure ad effectiveness and show you products based on your interests.

  • Legal Compliance: We may disclose information if required by law or to protect our brand's legal rights.

4. Cookies and Tracking Technologies

We utilize "Cookies" and similar tracking technologies to enhance your experience. This allows us to:

  • Securely store items in your shopping cart.

  • Analyze which collections are most popular.

  • Measure the success of our global marketing campaigns.

5. Data Security

We implement rigorous security measures to maintain the safety of your personal information. All payment data is processed through secure, encrypted gateways compliant with international security standards (PCI-DSS).

6. Your Rights

Regardless of your location, you have the right to access the personal information we hold about you, request corrections, or ask for the deletion of your data. You may opt out of marketing communications at any time by clicking "Unsubscribe" in our digital correspondence.

7. Customer Support & Contact

For any questions regarding your privacy, or to exercise your data rights, please visit our dedicated support page:

Khaas Support: https://bykhaas.com/pages/contact